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Product Features

 

Detailed Feature Listing

Document Management

 

Capture and Export Tools

  • Scan directly to folders from local or remote locations
  • Kofax(R) scanner interface supported for zone OCR 
  • Fax directly to folders and trigger automated processes
  • Email directly to folders and trigger automated processes
  • Folder watching to capture documents (Ftp sites, etc.)
  • All capture methods support OCR and Pdf conversion
  • Outlook(R) add-in for direct Outlook interaction
  • Document export utility preserves folder structure

Workflow

  • Pre-defined workflow processes for automation
  • Release approval workflow
  • Expiration approval workflow 
  • Document review workflow 
  • Training record management workflow
  • Ad-hoc quick route workflow tasks
  • Assign workflow task conditionally based on metadata
  • Group-based workflow capability with work queues
  • Personal and group task list management
  • Interact with outside applications through workflow

Folders and sub-folders

  • Web-based interface utilizing web 2.0 technology
  • Drag and drop user interface for copy, move, and delete
  • Context (right-click) menu options
  • Move and copy using drag and drop
  • Define document naming conventions
  • Automated release approval workflow
  • Workflow status for folder's documents
  • Expiration workflow
  • Document review workflow
  • Automated document review and archival
  • Record retention rules
  • Unlimited custom fields (document meta-data)
  • Role-based security with inheritance
  • Email subscriptions
  • Detailed audit history
  • Developer access to all folder capabilities

Documents

  • Web-based interface utilizing web 2.0 technology
  • Drag and drop interface for move, copy, and delete
  • Drag and drop multiple documents
  • Context menus provide quick access to common actions
  • Single document upload (optimized for larger files)
  • Web-based multi-file upload
  • Multiple file download
  • Detailed document ID card shows all relevant information
  • Associated content (parent, child, peer, forms, projects)
  • Create ID cards without file attached to generate doc ID 
  • Track paper documents
  • Document export utility
  • Unlimited custom fields (document meta-data)
  • Record retention rules
  • Role-based security with inheritance
  • Detailed audit history
  • Developer access to all document capabilities
  • Send documents as links or attachments
  • Email dynamic links to documents (latest rev returned)
  • Email subscriptions to notify you of changes
  • Document states: Draft, Pending Approval, Released
  • Pre-defined workflow processes and Ad-Hoc routing

Search

  • Quick search of all documents, meta-data, full text
  • Full text indexing of most document types
  • Custom meta-data fully searchable
  • Advanced search screen for detailed queries
  • Save and publish common searches for quick access
  • Quick Search within a Saved Search

Configuration Options

  • Customize Global OnDemand without needing to modify code
  • Place company logo on login screen to brand Global OnDemand for your company
  • Modify standard menu to highlight business processes using your words and layout
  • Place a header in the application for custom branding.
  • Configure tabs that are visible to the user in Forms, Projects and Custom Pages
  • Customize context menus in Forms and Custom Pages
  • Create custom pages that bring together form lists, document lists and custom controls.
  • Focus users on business processes through configurations

Software Developers

  • Integrate Document Management into other applications
  • All document management capabilities provided in the API
  • Pass through authentication for single sign on access
Compliance System

 

Forms based processes

  • Web-based form designer to build out of any process
  • Integrated configurable workflow engine
  • Process dashboards provide status of each process
  • Dashboards support approvals and signatures
  • Send link to forms via email (customers and suppliers)
  • Integrated workflow engine sends links to employees
  • Tamper-proof form data storage
  • Export data from process dashboards
  • Data storage accessible to third-party reporting tools

Compliance processes

  • Interact with processes using html web forms
  • Customize pre-built processes or create your own
  • Examples of pre-built processes:

o                           Corrective Action

o                           Preventative Action 

o                           Customer Complaints

o                           Return Material Authorization

o                           Non Conforming Materials Report

o                           Internal Audit Findings

o                           Engineering Change Requests

o                           Customer Survey (send link to customers via email)

o                           Deviation Report

o                           Credit Authorization

o                           Suggestions for Improvement

o                           Supplier Corrective Action

o                           Supplier Self Assessment

o                           Code of ethics policy

o                           Harassment Free Workplace Policy

o                           Employee Handbook Receipt

o                           Change of Employment Status

o                           Receipt of Confidential Information

o                           IT Support Request

o                           Request for Quote

Audit Logs

  • Each form revision has a point-in-time snapshot
  • Form process field level change log for FDA validation
  • Employee audit log
  • Document audit log
  • Document revision history
  • Folder audit log
  • Detailed workflow history is preserved
  • Employee training logs

Training Record Management

  • Track employee training for each document revision
  • Group based training assignments
  • Adding user to groups creates all training requirements 
  • Employee training record automatically maintained
  • Automated approval route including supervisor sign off
  • Organization wide training log for audit preparation
Email Integration

 

Within Global OnDemand

  • Use desktop email client to send document \ form links
  • Optionally use integrated web email to send attachments and links
  • Workflow tasks send notification via email with links back to document or form
  • Customize Email Notifications
  • Use Global OnDemand as an Email Client

Capture Tools

  • Available email service provides direct monitoring of email accounts.
  • Send messages and attachments directly to Global OnDemand folders.
  • Auto conversion of attachments to Pdf format supported
  • Apply footer (time, date, document ID) to attachments
  • Monitor multiple accounts and route to multiple servers
  • Setup automated workflow process to route attachments

Microsoft Outlook

  • Outlook Add-In available
  • Save messages and attachments directly to Global OnDemand
  • Navigate folders
  • Locate documents when sending new messages
  • Send as attachment or link to document
Scanner Integration

 

Kofax Support

  • Capture documents and forms using Kofax Ascent (R)
  • Zone OCR can transfer image text to document meta-data
  • Global OnDemand server can be local or remote
  • Automated Pdf conversion capability
  • Setup background services for automation

Folder Monitoring

  • Map watched workstation folders to Global OnDemand folders
  • Conversion to searchable Pdf format available
  • Runs as unattended background service
  • Monitoring console provides real-time feedback
  • Automated workflow processes can be initiated

Automated Invoice Processing

  • Move Invoice paper based forms into Global OnDemand
  • Make Invoices searchable
  • Dynamically route invoices for approval based on metadata
  • Dynamically file in document library based on year, month and vendor information
Fax Integration

 

Capture Inbound Faxes

  • Monitor eFax accounts for new inbound faxes
  • Map each fax number to a Global OnDemand folder
  • Conversion to searchable Pdf format available
  • Runs as unattended background service
  • Automated workflow processes can be initiated
  • No need to configure expensive fax servers

Send Outbound Faxes

  • This feature available in version 2.7
  • Right click on documents to send outbound fax
  • Cover sheet templates supported
  • No need to configure expensive fax servers
Software Development Kit


Software Developers

  • Integrate Document Management into other applications
  • .Net document management software development kit
  • .Net wrapper assembly uses web-services for remote communications
  • All document management capabilities provided in the API
  • Visual Studio(R) sample projects offer pre-built code
  • Code examples in C# and VB.Net
  • Pass through authentication for single sign on access
  • Overloaded authentication capability
  • Database schema provided
  • Class reference is fully documented
  • All Forms capability in API
  • Workflow API allows tasks to be created
  • All Projects capability in API
Architecture

Web Services

  • Global OnDemand Capture products use the web-services API
  • .Net wrapper assembly provides developer project reference